Privacy Policy

Last Updated: 28.2.2026

Aidaflow ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our products and services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Aidaflow is a software studio that develops and sells WordPress plugins and digital tools designed to improve SEO, conversions, analytics, and marketing automation for WordPress websites and WooCommerce stores.

If you have any questions about this Privacy Policy, you can contact us at:

Email: [info@aidaflow.com]

2. Information We Collect

We collect only the information necessary to operate our website and provide our services.

This may include:

Information You Provide

When you interact with our website, you may provide:

  • Name
  • Email address
  • Billing information
  • Account details (if applicable)
  • Messages sent through contact forms or support requests

Automatically Collected Information

When you visit our website, certain technical data may be collected automatically, such as:

  • IP address (anonymized where possible)
  • Browser type and version
  • Device information
  • Pages visited
  • Referring website
  • Time spent on pages

This information helps us understand how visitors use our website.

3. Analytics (Matomo)

We use Matomo Analytics to measure and improve the performance of our website.

Matomo is a privacy-focused analytics platform.

Key points about our analytics setup:

  • We do not use Google Analytics or third-party trackers.
  • Matomo is self-hosted on our own infrastructure.
  • No data is shared with external analytics companies.
  • Visitor IP addresses may be anonymized.
  • Data is used only for internal analytics and website improvements.

Matomo helps us understand:

  • Which pages are most useful
  • How visitors navigate our website
  • How we can improve performance and usability

4. How We Use Your Information

We use collected information to:

  • Provide and deliver our products and services
  • Process purchases and transactions
  • Respond to support requests
  • Improve our website and plugins
  • Monitor website performance and usage
  • Prevent fraud or abuse

We do not sell, rent, or trade your personal data.

5. Cookies

Our website may use cookies for essential functionality and analytics.

Cookies may be used to:

  • Remember user preferences
  • Improve website performance
  • Analyze site usage through Matomo

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect some website functionality.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online system can be guaranteed to be completely secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Analytics data collected through Matomo may be stored for statistical purposes.

8. Third-Party Services

We aim to minimize third-party data sharing.

However, certain services may be required to operate our business, such as:

  • Payment processors
  • Hosting providers
  • Email delivery services

These providers only receive the data necessary to perform their services.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Request a copy of your data

To exercise these rights, please contact us using the details below.

10. GDPR (For EU Users)

If you are located in the European Economic Area (EEA), your data is processed based on:

  • Your consent
  • The performance of a contract
  • Legal obligations
  • Legitimate interests in operating and improving our services

You have the right to lodge a complaint with your local data protection authority if you believe your data rights have been violated.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, the updated version will be posted on this page with a revised Last Updated date.

12. Contact

If you have questions about this Privacy Policy or your data, please contact us.